How can we help you?

Why was my transaction canceled?

If your money transfer was canceled please contact Customer Service for more details about your particular issue. 

The most common cause for cancelling orders is a delay of more than 48 hours in paying the money to Small World; if we have not received your payment within 48 hours your transfer is automatically canceled. 

If Small World cancels a transaction that has already been paid for any reason, then we will immediately contact the sender to arrange a refund.

Was this article helpful?
Yes
No

Can´t find your answer? Contact us
At Small World, we use own and third-party cookies to give you the best browsing experience possible, as well as being able to analyse your browsing behaviour. You can accept all cookies by clicking the "ACCEPT ALL COOKIES" button or configure or reject their use by clicking the "COOKIE SETTINGS" button. Click on our Cookie Policy for more information.