How can we help you?
How to register?
To register, please click the link below: https://transactional.smallworldfs.com and you will then receive a validation email. You must accept and confirm it to continue with the second stage of registration.
You will be asked to fill all the required information fields including your full name, address, contact number, etc. Once done, you can create your beneficiary (i.e. the person you are sending money to) and start sending money straight away!
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Frequently Asked Questions
- What is the status of my transaction?
- What does each status mean?
- Can I cancel an order?
- How do I contact Customer Support?
- How do I find my nearest Branch?
- How do I receive a refund?
- Can I send money to a company or business?
- How do I contact a Branch?
- I have not received the validation code by SMS
- Is it possible for the recipient to collect cash if their ID has a different name to the details on the money transfer form?
- Can I use the same account online and with the App?
- Why do you ask me for so much personal information or documentation?
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