How can we help you?

What is the status of my transaction?

You can check the status of your transaction when you log in to your Small World account online.

You can also check it on our website here.

What you need to check the status of your transfer is your MTN-number, this can be found on your e-mail receipt (if you set up the transfer online) or via your paper receipt if you set up the transfer with an agent or at a branch.

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