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How do I contact Customer Support?
Customer support is our key focus. We're here to help you.
You can contact us via phone, chat and email. Another way to contact us is to get in touch via our Facebook account.
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Frequently Asked Questions
- What is the status of my transaction?
- How to register?
- What does each status mean?
- Why was my transaction canceled?
- How do I contact Customer Support?
- How do I find my nearest Branch?
- How do I receive a refund?
- Can I send money to a company or business?
- How do I contact a Branch?
- I haven't received the validation code by SMS?
- Is it possible for the recipient to collect cash if their ID has a different name to the details on the money transfer form?
- Can I use the same account online and with the App?
- Why are you asking me for so much personal information?
- Everything you should know when transferring money from the USA
- Everything you should know when transferring money from Switzerland/Germany/France
- Everything you should know when transferring money from Italy
- Everything you should know when transferring money from the UK
- Everything you should know when transferring money from Sweden
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