How can we help you?
What are the minimum system requirements to use Small World online?
To ensure the best security and functionality, you should use the latest update of your internet browser.
The minimum versions of the browsers to ensure the best experience with Small World is the following:
Computers:
Windows: Internet Explorer 11 (Edge recommended)
Firefox:Firefox 60
Safari: Safari 11
Google Chrome: Chrome 62
Others: Opera 55
iOS devices:
iPad: iPad 2nd Generation (iOS9)
iPhone: iPhone 4S (iOS9)
Android devices:
Compatible devices: Android 4.2.2
Frequently Asked Questions
- What is the status of my transaction?
- How to register?
- What does each status mean?
- Why was my transaction canceled?
- How do I contact Customer Support?
- How do I find my nearest Branch?
- How do I receive a refund?
- Can I send money to a company or business?
- How do I contact a Branch?
- I haven't received the validation code by SMS?
- Is it possible for the recipient to collect cash if their ID has a different name to the details on the money transfer form?
- Can I use the same account online and with the App?
- Why are you asking me for so much personal information?
- Everything you should know when transferring money from the USA
- Everything you should know when transferring money from Switzerland/Germany/France
- Everything you should know when transferring money from Italy
- Everything you should know when transferring money from the UK
- Everything you should know when transferring money from Sweden