How can we help you?
What are the minimum system requirements to use Small World?
To ensure the best security and functionality, you should use the latest update of your browser.
The minimum versions of the browsers to ensure the best experience with Small World are the following:
- Internet Explorer 11 (Edge recommended)
- FireFox:Firefox 60
- Safari: Safari 11
- Google Chrome: Chrome 62
- Others: Opera 55
- iPad: iPad 2nd Generation (iOS9)
- iPhone: iPhone 4S (iOS9)
Android devices: compatible devices with Android 4.2.2
Frequently Asked Questions
- What is the status of my transaction?
- How to register?
- What does each status mean?
- Can I cancel an order?
- How do I contact Customer Support?
- How do I find my nearest Branch?
- How do I receive a refund?
- Can I send money to a company or business?
- How do I contact a Branch?
- I have not received the validation code by SMS
- Is it possible for the recipient to collect cash if their ID has a different name to the details on the money transfer form?
- Can I use the same account online and with the App?
- Why do you ask me for so much personal information or documentation?