Operational Resilience & Risk Manager

  • Ubicación:Reino Unido, London
  • Fecha de publicación08 Abr 2022

Purpose of role:

This is a newly created role to build out and maintain a comprehensive Operational Resilience risk framework for Small World Financial Services Group (SWFSG). In addition, the new member will maintain the risk program in the region, helping the 1st Line of Defence on the implementation of developed risk policies and procedures.


Role details:

As a member of our team, you will be in a unique position to interact with people and teams globally, across different functions, working on topics that have a direct impact on the operational stability of the Firm.


Key Responabilities:

·        Develop and roll out an Operational Resilience Framework, ensuring it is embedded across the organisation and meets all regulatory and business expectations

·        Continue to review and enhance the sophistication of existing arrangements and develop throughout the transition period working across the business at all levels

·        Ensuring that required resilience activities are appropriately owned by the business and embedded into their business planning and management processes

·        Supporting business areas in identifying and documenting key business services, associated end-to-end processes and underlying assets that support them

·        Engaging with SME's to assess any People, Premises, Data, Third Party and Technology requirements

·        Assisting the business to drive the identification and remediation of gaps of their Resilience capabilities and proactively identify and implement innovative solutions to mitigate Resilience risks

·        Overseeing and driving the required scenario testing for each

·        Ensuring Resilience is given appropriate considerations on strategic projects that are led by other Functions, representing the Resilience position and expectations

·       Timely and accurate reporting of Resilience Management Information to Executive and Board level

·        Represent SWFSG as an SME in the Operational Resilience component of relevant Audits and Regulator visits

·        Assisting with developing and implementing operational risk policies, risk procedures, key risk indicators and risk appetite statement

·        Assisting the business on the incident management process ensuring the recording of risk events, managing and delivering risk incident reports

·        Monitoring KRI breaches and working with risk owners to resolve them within set timeline


Skills & Experience

·        Combined demonstrable experience in senior positions in one or more of the following areas: Operational Resilience, Business Continuity Management, Crisis Management and Communications with at least 2 years of work experience in Operational Resilience and Risk Management (in financial services desirable)

·        Participation in cross-functional team and strong leadership skills

·        Experienced in change management and governance

·        Demonstrable knowledge of industry standards and best practice in Resilience disciplines including supplier resilience

·        Solid working knowledge of risk management

·        In depth understanding of Operational Resilience and the step-up from traditional Business Continuity practices

·        Demonstrable experience in working with the first line of defence to identify, assess, document and regularly review operational risks and coach the business to design and implement controls

·        Exposure to process mapping and management

·        Knowledge and experience in implementing resilience planning tools

·        Confident and effective in advising and briefing at all levels, including C-Suite client stakeholders

·        Strong communication skills displayed through confident interpersonal, public speaking and presentational abilities

·        Ability to lead, motivate and manage personnel and resources effectively

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