Operational Resilience Manager

Ubicación:Reino Unido, London
Fecha de publicación21 Mar 2022

Purpose of role:

This is a newly created role to build out and maintain a comprehensive Operational Resilience framework for Small World Financial Services (SWFS).

Role details:

As a member of our team, you will be in a unique position to interact with people and teams globally, across different functions, working on topics that have a direct impact on the operational stability of the Firm. Key responsibilities will include:

· Develop and roll out an Operational Resilience Framework, ensuring it is embedded across the organization and meets all regulatory and business expectations.

· Continue to review and enhance the sophistication of existing arrangements and develop throughout the transition period working across the business at all levels.

· Ensuring that required resilience activities are appropriately owned by the business and embedded into their business planning and management processes

· Supporting business areas in identifying and documenting key business services, associated end-to-end processes, and underlying assets that support them

· Engaging with SMEs to assess any People, Premises, Data, Third Party and Technology requirements

· Assisting the business to drive the identification and remediation of gaps of their Resilience capabilities and proactively identify and implement innovative solutions to mitigate Resilience risks

· Overseeing and driving the required scenario testing for each

· Ensuring Resilience is given appropriate considerations on strategic projects that are led by other Functions, representing the Resilience position and expectations

· Timely and accurate reporting of Resilience Management Information to Executive and Board level

· Represent SWFs as an SME in the Operational Resilience component of relevant Audits and Regulator visits

Skills & Experience

· Stakeholder relationship and strong leadership skills

· Experienced in change management and governance

· Demonstrable knowledge of industry standards and best practices in Resilience disciplines including supplier resilience

· Solid working knowledge of risk management

· In-depth understanding of Operational Resilience and the step-up from traditional Business Continuity practices

· Exposure to process mapping and management

· Knowledge and experience in implementing resilience planning tools

· Combined demonstrable experience in senior positions in one or more of the following areas: Operational Resilience, Business Continuity Management, Crisis Management, and Communications

· Confident and effective in advising and briefing at all levels, including C-Suite client stakeholders

· Strong communication skills displayed through confident interpersonal, public speaking, and presentational abilities

· Ability to lead, motivate and manage personnel and resources effectively

· Stress resilient

· Experience of working in the Financial Sector (desirable)