Junior/Senior Project Manager

Ubicación:Reino Unido, London
Fecha de publicación21 Mar 2022

Purpose of role:

To provide full Project Management support to effectively deliver Small World projects to a successful conclusion, working with project teams and stakeholders (both internal and external) as per the project demand.

Role details:

· Lead the bi-weekly/monthly project status review and prioritization meetings Initiating and planning projects and change requests

· Establish project Statement of Works / Scope / Requirements with stakeholders

· Identify any areas of scope and/or responsibilities that are not clearly defined in Statements of Work and agree on a resolution before starting development

· Being clear on project roles and responsibilities for the successful delivery of workstream(s)

· Align project requirements to resource competencies within IT + 3rd parties

· Manage a delivery plan together with the project team

· Lead the business users to confirm the scope

· Manage the project schedule

· Manage stakeholder expectations throughout the project

· Manage project quality assurance activities

· Develop required change requests in line with PMO-defined control approach

· Manage resource plan(s), mitigating any potential resource conflicts including third-party vendors. Escalate any personnel issues to upper management in a timely fashion

· Track project status and communicate status to Senior Project Manager

· Manage project change control procedures and update project baseline as required

· Monitor quality of project deliverables

· Monitor project risks/issues and communicate the status of risk/issue plans

· Obtain final project acceptance

· Transition project deliverables to service

· Survey stakeholders and analyze results

· Formally close project or change request, according to PMO procedures

Person Specification

· Fluency in English is essential. Ability to speak a second language would be advantageous.

· Demonstrable leadership skills, a strong delivery focus, and a willingness to confront issues, and find solutions

· Actively enjoys working with people from different cultures and languages

· A self-starter, who works well independently and gets things done, completer finisher

· Confident but never arrogant, willing to challenge the status quo

· Collaborative in approach, who engages with peers, and others alike

· Sympathetic to our target audience (predominantly migrants) and the importance remittances (money transfers) can make to their remote or extended families

Essential Skills

· Experience of high volume, payment processing a distinct advantage

· Proven ability to perform effectively in a fast-paced, high-growth, rapidly-changing environment, working with complex projects and handling demanding internal customers

· Possess a high degree of project planning and organizational skills

· Proven experience in delivering complex eCommerce projects, with multiple workstreams running in parallel

· Experience in delivering projects across different teams working to a mix of Agile Scrum, Iterative, and Waterfall methodologies

· Project Management or Scrum Professional Qualification desirable

· Experience participating in API integrations involving external tools and services (payment gateways, ERP, CRM, and more)

· Proficient in MS Excel (or similar) and collaboration tools such as Wrike, Trello, or Jira

· Analytical, good problem-solver, and strong critical thinking skills

· Able to effectively articulate and present technical / process information and risks to non-technical users and business sponsors

· Enjoys building positive relationships with users, key business stakeholders, and IT teams