Small World announces leadership transition

10 Mar 2022 - Topic: News
leadership transition

London, 10th March 2022 - Small World Financial Services (“Small World”), a leading international, UK-headquartered money transfer provider, today announces Khalid Fellahi has been appointed as CEO effective from Monday 14th March. Khalid is a highly experienced executive who joins after a career at Western Union, where he was responsible for building the company’s digital business and most recently served as President of Consumer Money Transfer. He replaces Nick Day, who has stepped down from the role of CEO, effective immediately.

Having founded Small World in 2005, Nick has been instrumental in building the company into a global business with revenues of over £150m, close to 1,000 colleagues and responsibility for transferring more than £5bn of customers' money each year. After 15 years of leadership, Nick will step down to spend more time with his family and pursue other opportunities. He supports the appointment of a new CEO with a different set of skills and experiences to drive the ambitious growth plans. He will remain a shareholder of the business.

Khalid Fellahi comments: “I am delighted to be joining Small World as CEO, a business with an established global presence which has grown rapidly since its foundation. I look forward to working closely with Per and the Senior Leadership group, as well as the wider Small World team, on continuing to grow the business, particularly driving its Omni-channel customer offering.” 

Nick Day comments: “I am extremely proud of everything that we have achieved at Small World since starting the business back in 2005 - it has been an enormous privilege to lead a business that has at its heart such a strong purpose, with such a diverse and inclusive team. I would like to thank all my colleagues for the part they have played in making Small World the incredible business that it is today. However, the time has come to hand over the reins to a new CEO to take Small World to the next stage of its development and I look forward to seeing the business continue to grow and succeed.”

Paying tribute to Nick, Per Setterberg, Chairman, comments: “I would like to thank Nick for his hard work, commitment and leadership of Small World and wish him the best for the future. We are delighted to welcome Khalid Fellahi as CEO, a highly regarded executive with deep money transfer experience and an outstanding leadership track record. I am confident that Khalid will play a key role in realising our ambitious growth strategy.”

For more information please contact:

Hawthorn Advisors

Stephen Atkinson / James Davey / Dan Thomas

Email: [email protected]

Phone: +44 (0)7872 003 601

About Small World Financial Services

Small World Financial Services is a London-headquartered provider of trusted, simple and low-cost international payment services, using its proprietary global pay-out network, serving consumers and businesses across Europe, North America, West Africa and South America. It offers payment in minutes to over 250,000 cash pick-up locations across the world, and digital payments to over 100 countries. Small World was founded in 2005 and has grown rapidly, both organically and through acquisition, to become one of the leading payment service providers focused on the growing global remittance market, and is an alumni of Tech City UK’s exclusive Future Fifty programme.

About Khalid Fellahi

Khalid Fellahi is a growth-focused global leader in the FinTech, Money Movement, and Financial Services Industries. Khalid spent 19 years at the Western Union Company and is the former President of the Consumer Money Transfer business across Retail networks and Digital. He launched the Western Union Digital division in San Francisco in 2011 and led the highly successful business to become the largest digital money transfer operator globally. Khalid also held several Regional and Global leadership positions throughout his career at Western Union, helping deliver strategic Retail and Digital partnerships across the globe.

Prior to Western Union, Khalid held roles in management consulting and financial technology software services.

Khalid holds an engineering degree in Computer Science and Information Technology from the National Institute of Applied Sciences (Insa Lyon, France) and a Master of Business Administration from Insead.

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