Telesales - French speaker

  • Location: Portugal, Lisbon
  • Posting date: 08 Mar 2022

Small World empowers everyone in the world to be able to send and receive money anywhere, anytime with a unique combination of speed and simplicity.

Purpose of role:

We are currently looking for a Telesales representative to join our team based in our Sintra (Portugal) office.

Main Responsabilities:

- Contacting new leads, introducing and onboarding new customers

- Introduce our product over the telephone and build outstanding working relationships with customers and with business decision-makers

- Maintaining a customer database and further developing the relationship

- Schedule and record sales activity

- Actively signing, training, and development agents in his/her portfolio.

- Identify markets and opportunities

- Maintain vigilance for Fraud, performing spot checks for the sales team when signing up new agents. Liaise with Compliance on any concerns or issues

What are looking for:

- Mandatory fluency (written and verbal communication) in French and English

- Experience/background in Sales

- Good communication skills and clear telephone manner;

- Ability to multitask (pc skills: E-mail, Skype, CRM tools);

- Good numeracy and computer skills;

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