Small World Money Transfer
Small World Financial Services - Finanzas
Small World Money Transfer
Small World Financial Services - Finanzas
Job offer Lisbon

IT Assistant - Covered

Job purpose summary: Small world Financial Services is looking for a profile of IT helpdesk, who will be based in our Lisbon office, and part of the IT group department. The person will be responsible for all items related to PC (security, IT policy, installation, inventory and more on) in the local office and also for our head office in London as remote support, as well as remote support for our branches in the UK (PC, routers, printers, scanners...). The person will also responsible for all other issues related to front-end service.

Job Type: Full-time – 40h/week

Start date: ASAP

Location: Lisbon - Saldanha

Position reports to: UK IT Supervisor and Head of IT (Spain)

Language: Portuguese, English, Spanish

Key Responsibilities:

  • To provide a full IT support service to all users
  • Installation, configuration and support of different operating system: windows XP, windows 7, Linux, Windows server and more on...
  • Knowledge of network: TCP / DHCP
  • System: active directory management
  • Fulfil customer needs and requirements in collaboration with other departments

Essential work skills:

  • Minimum 1-year knowledge of IT expected and demonstrable
  • Have excellent communication skills both written and verbal
  • Fluency in English and Portuguese; Spanish is a plus
  • Always deliver a high level of customer service
  • Be able to work independently as well as part of the team
  • Work calmly under pressure
  • Being attentive and patient
  • Good in numeracy skill