Small World Money Transfer
Small World Financial Services - Finanzas
Small World Money Transfer
Small World Financial Services - Finanzas
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Job offer Glasgow

Cashier - Urdu Speaker - Glasgow

As a cashier, you work as a part of the team to provide a professional customer service experience to all of our customers, ensuring that you understand the process of sending money to different countries and support your team and customers on a daily basis.

The job holder will be required to cover shifts in the absence of other branch cashiers. The successful applicant may be required to cover another branch, where practical, following a line manager request or as necessitated by the needs of the business.

Hours: 36 hours per week (Monday - Sunday, with Saturdays off).

Location: Glasgow

Language: English + Urdu

Position reports to: UK Branch Co-ordinator

Start date: ASAP

Key responsibilities:

  • Ensure all customers are served in a competent, efficient and friendly manner.
  • Provide information to customers regarding available promotions, policies and procedures related to transactions.
  • Support the Team leader and Senior Cashier to promote the branch in your local area.
  • Support all customers to send money to different countries.
  • Buying and selling foreign currencies.
  • Perform KYC, checking customer documents and uploading on the company’s operating system (Omnex).
  • Providing customer support as well as sorting out problems.
  • Scan and upload receipts in Omnex.
  • Follow all the company’s money transfer procedures.
  • Count money in cash drawers at the beginning of the shifts to ensure that amounts are correct, making sure enough change will be available.
  • At the end of the day balance the tills.
  • Complete the cashier payslip daily.
  • Complete the branch payslip when required.
  • On specific occasions follow the line manager’s instructions to run the Branch.
  • Other ad hoc duties as directed by your line manager, country manager or the other UK senior manager

Essential work skills:

  • Have excellent communication skills both written and verbal;
  • At least 1 year of money handling experience;
  • Be able to work independently as well as part of a team;
  • Work calmly under pressure;
  • Good in numeracy and computer Skills;
  • Being attentive and patient;
  • Flexible;
  • Act professionally;
  • Have good time management skill;
  • Knowledge of the product;
  • Willingness to learn.

Interested? Please email your CV the HR department at hr.uk@smallworldfs.com