Small World Money Transfer
Small World Financial Services - Finanzas
Small World Money Transfer
Small World Financial Services - Finanzas

Branch Cashier – Twi Speaker - London

As a cashier, you required to work as a part of the team, have professional customer service experience, understanding the process of money transfer industry to the different countries and support your team and customers on a daily basis. Experience in processing orders for the African corridor would be preferential in this role.


The job holder will be required to cover the shift in the absence of the other branch cashier. The successful applicant may be required to cover another branch following line manager requests or the necessitated by the needs of the business. 

Hours: 6 days per week – Full-time, Permanent role
Location: Harlesden
Language: English + Twi 
Position reports to: UK Branch Co-ordinator
Start date: ASAP 

Key responsibilities:

  • Count money in cash drawers at the beginning of the shifts to ensure that amounts are correct making sure enough change will be available.
  • Ensure all customers are served in a competent, efficient and friendly manner.
  • Provide information to customers regarding available promotions, policies and procedures related to transactions.
  • Support Team leader and Senior Cashier to promote the branch in your local area.
  • Support all customers to send money to different countries.
  • Buying and selling foreign currencies.
  • Checking customer documents and uploading it on the company’s operating system (Omnex).
  • Providing customer support as well as sorting out problems.
  • Scan and upload receipts in Omnex.
  • Follow all the company’s money transfer procedures.
  • At the end of the day balanced the tills.
  • Fill the branch payslip when required 
  • Fill the cashier payslip daily
  • On specific occasions follow the line manager’s instructions to run the Branch. 
  • Other ad hoc duties as directed by your line manager, country manager or the other UK senior manager


Essential work skills: 

  • Have excellent communication skills both written and verbal;
  • Fluent in written and spoken Twi and English.
  • Have at least 1 year of money handling experience;
  • Be able to work independently as well as part of a team;
  • Work calmly under pressure;
  • Good in numeracy and computer Skills
  • Being attentive and patient;
  • Flexible; 
  • Act professionally;
  • Have good time management skill; 
  • Knowledge of the product;
  • Willingness to learn

Please email your CV to, with the reference TW_11