Operations Manager (10275)

  • Ubicación:Estados Unidos de América, New Jersey
  • Fecha de publicación11 Nov 2021

Across the globe, Small World (est. 2005) help to keep family and friends supporting each other with simple, low-cost and secure Money Transfer solutions.

Our dynamic, omnichannel business model enables our customers to send money to 196 different countries in the world.

Small World offers you the unique opportunity to be part of a fast-growing, multi-cultural family!

----

We are pleased to announce an exciting new opening within our fast-growing Group Operations team, who manage and deliver a multitude of tactical and strategic projects for the business and it's partners.

We now require an experienced Operations Team Manager to lead our Northern and Latin American business functions.

The role is absolutely key in the day-to-day management of our business critical Omnex customer data system, along with other systems and processes that are bespoke to the US business. You will quickly become a key figure in ensuring the smooth running of our day-to-day customer transactions from the US, along with leading the business on state audits.

This role will equally play a fundamental role in our customer improvement programme and our special business growth projects.

Person Specification

Significant Operations experience gained in Financial Services / Banking
Proven experience in the management of business critical systems
Experience leading external audits
Proven experience in the reporting of accurate management of static data updates for a high volume of locations
Knowledge of Safeguarding principles
Experience in effective management of operational incidents
Proven experience in managing teams
Experience writing operational policies and procedures
Calm under pressure, able to demonstrate critical thinking and analysis during operational incidents
Demonstrable ability to communicate clearly and articulately to different stakeholder groups
Good attention to detail is essential

Want to know more about us? #OurSmallWorld

Reference ID: 10275

En Small World, utilizamos cookies propias y de terceros para ofrecerle la mejor experiencia de navegación posible, así como para poder analizar su comportamiento de navegación. Puedes aceptar todas las cookies haciendo clic en el botón "ACEPTAR TODAS LAS COOKIES" o configurar o rechazar su uso haciendo clic en el botón "CONFIGURAR COOKIES". Haga clic en nuestra Política de Cookies para obtener más información.