Cashier Floater - (Portuguese speaker)

  • Ubicación:Reino Unido, London
  • Horario:40h
  • Fecha de publicación08 Jul 2022

Purpose of role:

As a Branch Cashier, you work as a part of the team to provide a professional customer service

experience to all our customers, ensuring that you understand the process of sending money to

different countries and support your team and customers on a daily basis.

The job holder will be required to cover shiftsin the absence of other branch cashiers. The successful

applicant may be required to cover another branch, where practical, following a line manager

request or as necessitated by the needs of the business.

Role details:

• Ensure all customers are served in a competent, efficient, and friendly manner.

• Provide information to customers regarding available promotions, policies and procedures

related to transactions.

• Support the Team leader and Senior Cashier to promote the branch in your local area.

• Support all customers to send money to different countries.

• Buying and selling foreign currencies.

• Perform KYC, checking customer documents and uploading on the company’s operating

system (Omnex).

• Providing customer support as well as sorting out problems.

• Scan and upload receipts in Omnex.

• Follow all the company’s money transfer procedures.

• Count money in cash drawers at the beginning of the shifts to ensure that amounts are

correct, making sure enough change will be available.

• At the end of the day balance the tills.

• Complete the cashier payslip daily.

• Complete the branch payslip when required.

• On specific occasions follow the line manager’s instructions to run the Branch.

• Other ad hoc duties as directed by your line manager, country manager or the other UK

senior manager.

Essential work skills:

• Have excellent communication skills both written and verbal;

• Fluent in Portuguese and English

• At least 1 year of money handling experience;

• Be able to work independently as well as part of a team;

• Work calmly under pressure;

• Good in numeracy and computer Skills

• Being attentive and patient;

• Flexible;

• Act professionally;

• Have good time management skill;

• Knowledge of the product;

• Willingness to learn.

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