This type of social engineering attack involves sending the victim fraudulent communications, usually through email. Phishing emails are messages appearing to come from a legitimate source (e.g., your company, service providers, business partners, your bank, a co-worker, a friend, etc.). These messages usually have one (or several) of the following purposes:
Direct you to a fake website.
Get you to share private information (e.g., passwords, credit card details, or other personal identification). The perpetrators can use this private information to commit identity theft.
Get you to download and open files containing malware/viruses.
Phishing attempts can come in different forms, from obvious-to-spot and poorly crafted messages to sophisticated approaches. However, they usually share some common characteristics. While reading an email message, consider if it contains these suspicious attributes:
Sense of urgency and time constraint.
Poor grammar and or misspelling.
Fear of losing money or valuable opportunities.
Requests to verify accounts or credit card numbers.
Communication from services you do not use or haven’t signed up for.
File attachments of which you have not been previously notified were to be sent to you (in previous email threads, by phone, in person, etc.).
Unusual email domains or addresses according to the message content (e.g., Small World will never send you a message using a @hotmail / @gmail account). We only send emails from official @smallworldfs accounts.
Service confirmations that lack details, such as delivery locations or travel dates.
Unexpected, but out of character, emails from people you know.
Files or links that require you to download additional software to view them.
Unfamiliar links or close, but not quite right, links (e.g., a link containing gooogle instead of google).
In case you receive an email claiming to be from Small World with any of the above characteristics you should neither click any links nor open any attachments. Please forward the email to
[email protected] so that we can investigate it.