How can we help you?
Online
- Can I cancel my order?
- How to register?
- I haven't received the validation code by SMS?
- Can I send money to a company or business?
- Everything you should know when transferring money from the USA
- Everything you should know when transferring money from the UK
- Everything you should know when transferring money from Sweden
- Everything you should know when transferring money from Italy
- Everything you should know when transferring money from Switzerland/Germany/France
- Everything you should know about transferring money from Northern Ireland
- Everything you should know about transferring money from Spain
- Sending Money Online from Austria Made Easy
- The Ultimate Guide to Transferring Money from Belgium
- How to Send Money Safely from Ireland with Small World
- The Ultimate Guide to Transferring Money from Norway
- Sending Kroner Far and Wide: Money Transfers from Denmark
- Seamless Money Transfers from the Netherlands
- Comprehensive Guide to Money Transfers from Luxembourg
- Slovenia's Trusted Choice for Quick International Payments
- Top Tips for Safe Money Transfers from Brazil
- Transferring Money from Finland: Tips for a Smooth Transfer
- Sending Money from Portugal: A Comprehensive Guide
- How to Efficiently Transfer Money Out of Greece
- What are the different payout methods and which one is the best?
- Can I pay with debit card?
- What are the minimum system requirements to use Small World online?
- How do I make a payment using bank card?
- Why was my transaction canceled?
Frequently Asked Questions
- How to Send Money Safely from Ireland with Small World
- Sending Money Online from Austria Made Easy
- What is the status of my transaction?
- How to register?
- What does each status mean?
- Can I cancel my order?
- How do I contact Customer Support?
- How do I find my nearest Branch?
- How do I receive a refund?
- Can I send money to a company or business?
- How do I contact a Branch?
- I haven't received the validation code by SMS?
- I am unable to log in, or receive an error message such as 'incorrect username or password'. (Newly registered client)
- Is it possible for the receiver to collect cash if their ID name and name on the money transfer form don't match?
- Can I use the same account online and with the App?
- Why are you asking me for so much personal information?
- Everything you should know when transferring money from the USA
- Everything you should know when transferring money from Switzerland/Germany/France
- Everything you should know when transferring money from Italy
- Everything you should know when transferring money from the UK
- Everything you should know when transferring money from Sweden
- The Ultimate Guide to Transferring Money from Norway
- Sending Money from Portugal: A Comprehensive Guide
- How to Efficiently Transfer Money Out of Greece
- Seamless Money Transfers from the Netherlands
- Comprehensive Guide to Money Transfers from Luxembourg
- Top Tips for Safe Money Transfers from Brazil
- Everything you should know about transferring money from Spain
- Transferring Money from Finland: Tips for a Smooth Transfer
- Sending Kroner Far and Wide: Money Transfers from Denmark
- The Ultimate Guide to Transferring Money from Belgium
- Everything you should know about transferring money from Northern Ireland
- Slovenia's Trusted Choice for Quick International Payments