Agent Accounts Controller - German speaker (10281)

  • Location: Spain, Madrid
  • Hours: 40 Hours per week
  • Job Type: Permanent, Full Time
  • Salary: Competitive EUR
  • Posting date: 09 Jul 2021

We are recruiting for a Collection Controller to be based in our office in Madrid, Spain. Working as part of the account controller team, you will be responsible for collections, deposits and credit limit management in the Agent Credit Department. You’ll also act as the liaison between agents and the Company and report advances to your immediate superior. You’ll also be responsible for liaising with collection companies: 


The key responsibilities in this role include:


  • Call agents using telephone and email to collect the debt.

  • Management of Prosegur or other armoured Companies website.

  • Checks to ensure that agents have good payment behaviour and there are no incidents.

  • Management PDQs.

  • Solve different issues with agents related to the credit limit.

  • Organize and schedule pickups.

  • Support the rest of the department with other business units.

  • To answer the credit limit requests and deposit application on time.

  • To follow payment plans.

  • To apply the deposits in our platform and reconciliate bank accounts.


What we’re looking for: 


  • Excellent time management skills and the ability to prioritize work.

  • Excellent written and verbal communication skills.

  • Strong organizational skills with the ability to multi-task

  • Excel experience (provable).

  • Language (German and Spanish)

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