IT Assistant 10542

  • Ort:Spanien, Madrid
  • Sendedatum:28 Sep 2021

Job purpose summary: 


Small World Financial Services is looking for a profile of IT Service Desk Assistant, who will be based in our head office in Lisbon. The technician will be part of the UK/PT team giving support to our employees and our external business partners in the United Kingdom and Portugal. The person will be responsible for all items related to a Personal Computer, Laptop or Mobile Phone (Security measures and programs, IT policies, software installation, inventory, etc) 


The responsible person is required to travel to all our UK branches on a regular basis. He or she can claim travel expenses under the company’s expenses policy.


Key Responsibilities:


  • To provide full IT support service to all employees and external customers who use our services (Omnex Program) 
  • Installation, configuration and support of different operating system: Windows Windows 10, Linux, Windows server.
  • Remote support for certification and software installation for external customers of the company using programs like Team Viewer, LogMeIn or AnyDesk
  • Fulfill customer needs and requirements in collaboration with other departments


Essential work skills:


  • Minimum 1-year knowledge of IT expected and demonstrable
  • Have excellent communication skills both written and verbal
  • Always deliver a high level of customer service
  • Be able to work independently as well as part of the team
  • Work calmly under pressure
  • Being attentive and patient

Want to know more about us? #OurSmallWorld

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