Small World Money Transfer
Small World Financial Services - Finanzas

Canadian Privacy Policy

Effective Date: December 10th 2015

This Privacy Policy (the “Policy”), applies to all subsidiaries owned and operated by Small World Financial Services Group Limited (“SWFS”, “We”, “Us”, “Our. This Policy describes how We collect and use the Personal Data you provide on our website This Policy also applies for the Personal Data collected offline. The Policy describes the choices available to you regarding our use of your Personal Data and how you can access and update this data.

Personal Data is data which can identify you, directly or indirectly, either from that data or from that data combined with other information that is in, or likely to come into, our possession, it includes data such as your name, your location or online identifiers.   




This Policy applies to Personal Data collected by us in connection with services we offer.  This Policy applies to Personal Data we may collect via electronic channels and in hard copies (for example letters you post to us).

Our website may contain links to and from the websites of our partner networks, advertisers and affiliates (for example Google, Twitter).  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any Personal Data to these websites.


Providing your Personal Data, either in person, by telephone, by facsimile, or on-line, constitutes your consent to the collection, use and disclosure of such Personal Data by SWFS for the purpose of providing the relevant services in accordance with this Policy and with our statements provided to you at the time you provide information to us.

Receiving emails from us is part of our service. You will only receive service related email from us in order for us to manage and administer your account.


We collect Personal Data which you disclosure to us via online and offline means:

We collect your Personal Data and Personal Data of your beneficiaries when you create money transfer account with us by completing online forms.  Personal Data we collect about you may include: name, surname, home address, email address, date of birth, mobile number, email address, credit, financial information and other Personal Data which is required to complete the transaction.

·         We do not knowingly collect and process sensitive Personal Data such as Personal Data revealing racial or ethnic origin, political opinion, religious philosophical beliefs, trade union membership and data concerning health and sex life.

Technical data

We may collect technical information about your visit such as Internet Protocol Address (IP); clickstreams to, through and from our website (including date and time); products you viewed or searched for; page response times, download errors; length of visits to certain pages; page interaction information (such as scrolling, clicks, and mouse-overs); your login information, browser type and version; time zone setting; browser plug-in types and versions; operating system and platform and etc.


Personal Data held about you will be used for our core business and marketing purposes such as follows:

to facilitate your monetary transaction;

to respond to any queries or provide you with information, products or services that you request;

to prevent or detect fraud, including fraudulent transactions, or abuses of our Website;

to ensure that content from our website is presented in the most effective manner for you and for your computer;

·         to administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

·         as part of our efforts to keep our website safe and secure;

·         to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;

to manage our account and records;

to conduct research and analysis; and

to comply with applicable law, regulations and court orders.


  • We may provide your Personal Data to trusted third parties who help us with our business activities such as processing your monetary transaction or offering customer service. These third parties are required to safeguard the data.
  • with SWFS's head office to meet legal and compliance requirements and meet our operational needs;
  • with analytics and search engine providers that assist us in the improvement and optimisation of our website;
  • and with companies or service providers and other third parties that perform business activities on behalf of SWFS that require such information (e.g., credit card processing, customer support services, market research administration or database administration, legal counsel, auditors, organizations that help us administer enrolment programs and compliance requirements, and companies that assist us with data storage and processing and marketing services).

These companies are authorized to use your Personal Data only as necessary to provide these services to us and to safeguard your data. We may also disclose your Personal Data:

·         in the event of a  merger, acquisition, or sale of all or a portion of its assets, we will share your Personal Data with our successor; 

·         to any other third party with your prior consent to do so; and

if we are under a duty to disclose or share your Personal Data in order to comply with any legal obligation, or in order to enforce or apply our Website Terms of Use and other agreements; or to protect the rights, property, or protect our safety, our members, or others.  This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.


Data protection law gives rights to individuals in respect of the Personal Data that organisations collect and hold about them: for example you have the right to ask us not to process your Personal Data for marketing purposes. If your Personal Data changes or if you no longer desire our service please notify us. You may exercise your rights to access, correct, modify, delete or cancel your account, by making the change on the member information page or by e-mail to the following address: You may also call us on our customer service number at +44 800 019 5030. We will respond to your request to access within 30 days.


We are a global company; your Personal Data may be -processed outside of the country in which you live. Personal Data is stored in 53 Churchill Drive, Unit 4, Barrie, ON, L4N8Z5, Canada and as a result, the Canadian Government, courts, or law enforcement or regulatory agencies may be able to obtain disclosure of your information through local laws. All international transfers of Personal Data are done in accordance with applicable data protection laws for the purposes set out in this Policy.


We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy. We implement technical, physical and organisational measures to protect your Personal Data and follow data retention practises in line with applicable law. We regularly review and adjust these safeguards (including security and encryption methods) in response to advances in technology. Please be aware that despite our best efforts, no data security measures can guarantee 100% security all of the time.


Our website includes links to other sites whose privacy practices may differ from those of SWFS. If you submit Personal Data to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any site you visit.


We display personal testimonials of satisfied customers on our website in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at


If you choose to use our referral service to tell a friend about our website, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the website. SWFS stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us at to request that we remove this information from our database.


You may also provide Personal Data about other people, such as their name, email address, beneficiary account number and mobile number. This information is only used for the sole purpose of adding a new beneficiary to send money to.


Our website includes Social Media Features, such as the Facebook and Twitter buttons and Widgets, such as the Share this button or interactive mini-programs that run on our website. These Features may collect your IP address, which page you are visiting on our website, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our website. Your interactions with these Features are governed by the privacy policy of the company providing it. Please refer to our Cookie Policy to obtain more information about cookies we use.



Any changes we may make to Policy in the future will be posted on this page, and where appropriate notified to you by email.  We encourage you to periodically review this page for the latest information on our privacy practices.


If you have questions or concerns about this Policy, please contact us by email:

Or sending us a letter:

Small World Financial Services Group Limited Units 3 & 4 Sycamore Court Royal Oak Yard
168-170 Bermondsey Street London SE1 3TQ

You may also reach us by telephone at the following toll-free number: 866-987-8112.